Marketplace Integrations

Our platform allows you to integrate with other platforms and consolidate all your conversations in one place!

We collect meetings and recordings from your meeting platforms through API integration. Once the integration is complete, you can:

• Join upcoming meetings on these platforms through Decode.
• Sync meeting recordings from other platforms with the Decode platform on a daily, monthly, or manual basis.
• Analyze the meeting recordings to get emotional and sentimental analyses.

Currently, we support the following integrations:

• FTP Server Integration
• Zoom Meetings
• MS Teams
• Webex

To learn how to set up the integration on Decode, refer to the following articles:

• Teams Integration
• Webex Integration
• FTP Integration

This article guides you through the process of setting up a connection with your Zoom account so that all your meetings and meeting recordings can be directly pulled into your Decode workspace, and transcripts and analytics can be generated.

Step 1: Once you log into your Decode account, you will be automatically directed to your home page.

Step 2: Click on the marketplace icon in the left navigation panel to access the Decode Marketplace.

Step 3: On this page, you will find “Zoom” under the “View All” or “Video Conferencing” subcategory. Click on the “Connect” button on the “Zoom” tile. A form will pop up.

Step 4: In this form, enter the following details:

• Connection Name: A name for your connection to uniquely identify it.
• Zoom Email ID: Your Zoom account email ID.
• Description: An optional field to enter any description related to the connection you are setting up.

You can also choose what you would like to sync. By default, both meetings and recordings are selected. You can choose one or the other to sync with your workspace.

Step 5: Click on the Authenticate button. You will be redirected to the Zoom Sign-in Page. Enter the password if you are not logged in, or if you are already logged in, accept the terms and conditions to proceed.

Step 6: Once accepted, you will be redirected back to Decode, where you will see the new setup connection in the activated section. After the connection is successfully set up, all available files in the Zoom cloud will be synced automatically. All your upcoming meetings for the next 45 days will also be synced for the first time. After the setup, you can see the sync status by hovering over the sync icon. This button can also be used to initiate a sync manually.

The connection setup date can be viewed by hovering over the information icon.

Removing Zoom Integration

1. Log in to your Decode account.
2. Navigate to the Marketplace Integrations page.
3. Go to the "Activated" tab.
4. Click on the options icon (three dots) in the Zoom integration tile that is active.
5. Click on the Deactivate button.
6. Once the Zoom integration is deactivated, visit the Deactivated tab on the Marketplace Integrations page.
7. To delete the integration completely, click on the options icon (three dots) and select the Delete button.
8. Click Yes in the confirmation pop-up.

The Zoom integration will be completely removed from your account. After deletion, new Zoom meetings and meeting recordings will no longer be imported to Decode.

If you face issues or have any questions, please reach out to support@getdecode.io.

This article guides you through the process of setting up a connection with your Webex account so that all your meetings and meeting recordings can be directly pulled into your Decode workspace, and transcripts and analytics can be generated.

Setting Up the Connection:

Step 1: Once you log into your Decode account, you will be automatically directed to your home page.

Step 2: Click on the marketplace icon in the left navigation panel to access the Decode Marketplace.

Step 3: You will find “Webex” under the “View All” and “Video Conferencing” subcategories. Click on the “Connect” button under the “Webex” option. A form will open.

Step 4: In this form, enter the following details:

• Connection Name: A name for your connection to uniquely identify it.
• Webex Email ID: Your Webex account email ID.
• Description: An optional field to enter any description related to the connection you are setting up.
• Sync Duration: You can choose between Manual, Daily, Weekly, and Real-time.some text
  • When you choose Manual sync, recordings from the Webex Cloud will be synced into your Decode workspace only when you initiate a sync.
  • When you choose Daily sync, recordings from the Webex Cloud are synced daily automatically. You can still initiate a manual sync if you wish.
  • When you choose Weekly sync, recordings from the Webex Cloud are synced weekly automatically. You can still initiate a manual sync if you wish.
  • When you choose Real-time sync, recordings from the Webex Cloud are synced as soon as they are available in the cloud, automatically. You can still initiate a manual sync if you wish.

Sync Duration applies only to syncing recordings. Meetings are always synced in real time.

You can also choose what you would like to sync. By default, both meetings and recordings are selected. You can choose one or the other to sync with your workspace.

Step 5: Click on the Authenticate button. You will be redirected to the Webex Sign-in Page. Enter the password for your Webex account.

Step 6: Once signed in successfully, you will be asked to accept the permissions so that Decode can access your meetings and recordings.

Step 7: Once accepted, you will be redirected back to Decode, where you will see the new setup connection in the activated section. When the connection is newly set up, all available files in the Webex cloud will be synced automatically to your Decode workspace. All your upcoming meetings for the next 45 days will also be synced for the first time. After setup, you can see the sync status by hovering over the sync icon. This button can also be used to initiate a sync manually.

The connection setup date can be viewed by hovering over the information icon.

Getting the Files Ready for Processing:

Step 1: Once the connection is set up, all recordings will be pulled into your Decode workspace, and you will see them under the External Media section in the Media module. Recordings from Webex will have the Webex logo.

All newly pulled media will have an exclamation icon. You will need to input some data to start processing these for transcripts and analytics.

Step 2: To do so, click on the edit option from the breadcrumbs menu for that media. A form will open. You will need to choose the number of participants/speakers in the media and the language in which the conversation took place. Once done, click Save, and the media will start processing for transcripts and analytics generation.

This article guides you through the process of setting up a connection with your Teams account so that all your meetings and meeting recordings can be directly pulled into your Decode workspace, and transcripts and analytics can be generated.

Step 1: Once you log into your Decode account, you will be automatically directed to your home page.

Step 2: Click on the marketplace icon in the left navigation panel to access the Decode Marketplace.

Step 3: You will find “MS Teams” under the “View All” and “Video Conferencing” subcategories. Click on the “Connect” button under the “MS Teams” option. A form will pop up.

Step 4: In this form, enter the following details:

• Connection Name: A name for your connection to uniquely identify it.
• MS Email ID: Your MS account email ID.
• Description: An optional field to enter any description related to the connection you are setting up.
• Sync Duration: You can choose between Manual, Daily, Weekly, and Real-time.some text
  • When you choose Manual sync, recordings from the MS Teams Cloud will be synced into your Decode workspace only when you initiate a sync.
  • When you choose Daily sync, recordings from the MS Teams Cloud are synced daily automatically. You can still initiate a manual sync if you wish.
  • When you choose Weekly sync, recordings from the MS Teams Cloud are synced weekly automatically. You can still initiate a manual sync if you wish.
  • When you choose Real-time sync, recordings from the MS Teams Cloud are synced as soon as they are available in the cloud, automatically. You can still initiate a manual sync if you wish.

Sync Duration applies only to syncing recordings. Meetings are always synced in real time.

You can also choose what you would like to sync. By default, both meetings and recordings are selected. You can choose one or the other to sync with your workspace.

Step 5: Click on the Authenticate button. You will be redirected to the MS Teams Sign-in Page. Enter the password if you are not logged in, or if you are already logged in, accept the terms and conditions to proceed.

Step 6: Once accepted, you will be redirected back to Decode, where you will see the new setup connection in the activated section. When the connection is set up, all available files in the Teams cloud will be synced automatically. All your upcoming meetings for the next 45 days will be synced for the first time. After setup, you can see the sync status by hovering over the sync icon. This button can also be used to initiate a sync manually.

The connection setup date can be viewed by hovering over the information icon.

This article guides you through the process of setting up a connection with an FTP/SFTP server so that all your audio and video files can be directly pulled into your Decode workspace, and transcripts and analytics can be generated.

Setting Up the Connection:

1. Once you log into your Decode account, you will be automatically directed to your home page.
2. Click on the marketplace icon in the left navigation panel to access Decode Marketplace.
3. You will find “FTP Server Integration” under the “View All” and “Integration” subcategories.
4. Click on the “New FTP” button under the “FTP Server Integration” option. A form will open up.
5. In this form, you will need to enter the following details:some text
   • Connection Name: A name for your connection to uniquely identify it.
   • Hostname/IP Address: The hostname or IP address of your FTP/SFTP server.
   • Port Number: It can either be 21 or 22.
   • Username and Password: Your credentials to authenticate and set up the connection.
   • Description: An optional field to enter any description about the connection you are trying to set up.
   • Sync Duration: You can choose between Manual, Daily, and Weekly.some text
     • When you choose Manual sync, files from the server will be synced into your Decode workspace only when you initiate a sync.
     • When you choose Daily sync, new files from the server are synced automatically every day. You can still initiate a manual sync if you wish to.
     • When you choose Weekly sync, new files from the server are synced automatically every week. You can still initiate a manual sync if you wish to.
6. Click on the Authenticate button. We will check the validity of the credentials entered and set up a connection with the server. Once the connection is successful, you will be notified with a toaster message.
7. Click on the Save button. This new connection will now be available under the activated section on the same marketplace page.
8. When the connection is newly set up, all the available files on the server will be synced automatically. You will be able to see the sync status by hovering over the sync icon. This button can also be used to initiate a sync manually.

Getting the Files Ready for Processing:

1. Once the connection is set up, all the media files will be pulled into your Decode workspace, and you will be able to see them in the library.some text
   • All the media being newly pulled will have a warning icon on them with a tooltip indicating that you will need to input some data to start processing these for transcripts and analytics.
2. To do so, click on the edit option from the breadcrumbs menu for that media. A form will open up. You will need to choose the number of participants/speakers in the media and the language, including the accent they spoke in. Once done, hit Save, and the media will start processing for transcripts and analytics generation.

This article guides you through the process of updating your connection to the FTP/SFTP server.

1. Once you log into your Decode account, you will be automatically directed to your home page.
2. Click on the marketplace icon in the left navigation panel to access Decode Marketplace.
3. Navigate to the "Activated" subsection. Here you will find all your active connections.
4. You can edit or deactivate a connection by clicking on the breadcrumbs menu on the top right.
5. When you choose to edit the connection, the edit form will open up. You can update the connection name, port number, password, description, and sync duration. If you update the password, you will need to authenticate the connection again before saving it.
6. You can deactivate a connection by choosing the "Deactivate" option from the breadcrumbs menu on the top right.
7. Once you deactivate a connection, the integration will be removed from the “Activated” section and added to the “Deactivated” section. Files from the server will not be synced from that point. Any existing files that have been synced will still be available in your workspace.
8. Deactivated connections can be reactivated by clicking on the “Activate” option. A similar form to the edit form will open up. You need to authenticate your connection again to reactivate the integration.

This article guides you through the process of editing, deactivating, and deleting your marketplace integration with Decode.

1. Once you log into your Decode account, you will be automatically directed to your home page.
2. Click on the marketplace icon in the left navigation panel to access Decode Marketplace.
3. Navigate to the "Activated" subsection. Here you will find all your active connections.
4. You can edit or deactivate a connection by clicking on the breadcrumbs menu on the top right.

Edit

5. When you choose to edit the connection, the edit form will open up. You can update the connection name, description, sync duration, and what to sync. If you update the password, you will need to authenticate the connection again before saving it.

Deactivate

6. You can deactivate a connection by choosing the "Deactivate" option from the breadcrumbs menu on the top right.
7. Once you deactivate a connection, the integration will be removed from the “Activated” section and added to the “Deactivated” section. Recordings and meetings will not be synced from that point. Any existing recordings and meetings that have been synced will still be available in your workspace. Deactivated is not the same as deleted; the same email cannot be used to set up a new connection in the current or other workspaces if the connection is in either an activated or deactivated state.
8. Deactivated connections can be reactivated by clicking on the “Activate” option or deleted completely by clicking on the "Delete" option.

Delete

9. To delete a connection, click on Delete. You will not lose any old data even if you delete a connection. We will ask for your confirmation before deleting the integration. Once deleted, you will be able to use the same Webex account to set up a new integration.

Your Data After Deleting the Integration

After deleting the integration, your recordings which were synced when the integration was active will remain in the library. You can then delete the recordings if necessary.