Qatalyst Updates and Highlights- August 2024

This blog introduces key updates & highlights showcasing the latest features and enhancements to our integrated user research platform, Qatalyst.

Author

Kham Chakhap

Date

September 10, 2024

As the summer heats up, so does our commitment to enhancing your user research experience. July brought a wave of exciting updates to Qatalyst, powered by Insights AI, aimed at making your research more intuitive, efficient, and insightful. Let’s dive into the latest features and improvements we’ve rolled out!

What’s New?

1. Likert Scale on Live Website Block 

Ever wanted to understand how intuitive your website is while gathering real-time ratings and feedback? Now, you can! Introducing the Likert Scale on Live Websites—a new feature that allows you to seamlessly collect real-time feedback directly from your website visitors.

How It Works:

  • Enable Feedback Collection: Simply toggle on the "Collect Feedback" option within your tasks to start gathering insights.
  • Customize Your Questions: Tailor the feedback by adding your specific questions and defining the rating scale. This flexibility ensures that the feedback you receive is aligned with your goals.
  • Seamless User Experience: Participants can switch effortlessly between your website and the feedback questions, providing ratings based on their immediate experience.

2. Enhanced Insights Page

We’ve revamped our Insights page to give you more control and clarity. Now, you can dive deep into task-specific feedback, helping you better understand user experiences and make data-driven decisions.

What’s Different?

  • Task-Specific Insights: Drill down into individual tasks to see detailed feedback, helping you identify and address specific areas of improvement.
  • Comprehensive Data Analysis: The reorganized Insights page offers a clearer view of your data, making it easier to analyze and act on the feedback you receive.

3. Failed Journey Insights in Prototype Results

Understanding where users struggle is key to enhancing your designs. We’ve made it easier to identify and analyze failed user journeys within prototypes. With the new Failed Journey Insights, you can now filter and view these journeys, giving you a clearer path to improving your user experience designs.

Enhancements 

We’ve also made several key enhancements to optimize your research process:

Language Selection Across Blocks 

Language should never be a barrier in your research. We’re thrilled to introduce language selection across key blocks, including Prototype, Mobile App Testing, and Live Website Testing.

Key Benefits:

  • Multi-Language Testing: Conduct tests in the language that best suits your research needs, making your studies more versatile and comprehensive.
  • Accurate Data Analysis: Receive transcripts in your preferred language, ensuring your findings are precise and aligned with your research goals.
  • Streamlined Workflow: Enjoy a simplified setup and analysis process with tailored language options and automated transcript generation.

Enhanced Accuracy for Eye-Tracking Studies

We’ve improved the Eye-Tracking (ET) calibration process to ensure higher accuracy in your studies. After the initial 13-dot calibration, a 4-dot validation will now follow, comparing results from both steps before proceeding with the study. This enhancement strengthens the reliability of your ET data, giving you more confidence in your findings.

Additional Enhancements:

  • Card Sort Character Limit: Now, you can input up to 100 characters per card, providing greater flexibility and clarity in your card sorting activities.
  • Streamlined Figma Upload: Upload Figma files without a predefined starting node. You can now select any node from the list, defining the journey and including all connected nodes in the flow.
  • Download Button for SUS Block Results: A new download button in the SUS block results allows you to easily download raw data in CSV format.
  • Mobile App Block Enhancements: The mobile app block now captures specific metadata from Android devices, providing deeper insights.
  • Simplified App Update Process: Stay updated with the latest versions through a streamlined app update process with pop-up notifications in the UI.
  • Improved Live Website Block Design: We’ve implemented multiple design changes in the live website block to enhance the overall user experience.

We’re committed to continually enhancing our platform to better serve your research needs. Want to see how the new updates can fit into your research plans?

Click here to book a demo today! 

Author Bio

As an intrepid explorer of both physical and intellectual realms, Kham seeks to unravel the intricacies of the human experience and merge them with the transformative power of AI. On odd days, she can be found wandering around trying to find that elusive scenic and quiet café where she can sip on matchas and get lost in the written word.

Kham Chakhap

Product Marketing Specialist

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